Apple 9.7-inch iPad Pro Wi-Fi + Cellular screen is frozen, can’t turn off

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Why does my Apple 9.7-inch iPad Pro Wi-Fi + Cellular screen not response to touch? There are many things that can cause a frozen Apple 9.7-inch iPad Pro Wi-Fi + Cellular. If your Apple 9.7-inch iPad Pro Wi-Fi + Cellular is frozen and you don’t know what to do, you may wish to read this article. It presents an easy solution to resolve your issue.


Part 1: How to fix Apple 9.7-inch iPad Pro Wi-Fi + Cellular frozen issues on Windows?
Part 2: How to fix Apple 9.7-inch iPad Pro Wi-Fi + Cellular frozen issues on Mac?

Here’s what you need

iOS System Recovery (It is available for Mac and Windows, simply download the proper version depending on your computer’s OS.)



Part 1: How to fix Apple 9.7-inch iPad Pro Wi-Fi + Cellular frozen issues on Windows?

Follow these steps:

Step 1: Launch iOS System Recovery on your Windows PC. Click “More tools” on the left column and then hit the “iOS System Recovery” in the main interface. Then you will enter the “iOS System Recovery” window.

iOS System Recovery Main Interface on windows

Step 2: Click “Start” button to begin iOS system recovery. This professional program can detect your system problem automatically.

iOS System Recovery Detect your devices system on windows

Step 3: Click “Question” icon and follow the guide to turn your Apple 9.7-inch iPad Pro Wi-Fi + Cellular into Recovery or DFU mode. Here we put blue screen Apple 9.7-inch iPad Pro Wi-Fi + Cellular into DFU mode.

iOS System Recovery, Trun your devices into Recovery or DFU Mode on windows

Step 4: Select the proper iOS model and then click “Download” to download firmware. It will take a few minutes to complete the downloading.

iOS System Recovery, Check your iOS system information on windows

Step 5: When the plug-in is completely downloaded, iOS System Reocvery will automatically fix system issues. After that, your Apple 9.7-inch iPad Pro Wi-Fi + Cellular will get back to normal status.

iOS System Recovery, Repair your iOS system on windows



Part 2: How to fix Apple 9.7-inch iPad Pro Wi-Fi + Cellular frozen issues on Mac?

Follow these steps:

Step 1: Run the software, select “More tools” > “iOS System Recovery”.

iOS System Recovery Main Interface on Mac

Step 2: Check the system broken situations in the interface, and click “Start” to continue the following steps.

iOS System Recovery Check your devices system broken situations on Mac

Step 3: Connect your disabled Apple 9.7-inch iPad Pro Wi-Fi + Cellular to your Mac computer, and iOS System Recovery will detect your Apple 9.7-inch iPad Pro Wi-Fi + Cellular in abnormal mode. Just click “Confirm” to fix it to normal. If your Apple 9.7-inch iPad Pro Wi-Fi + Cellular is in abnormal mode apart from Recovery/DFU mode, just click the question mark to follow the three steps as the interface tells to enter device scanning mode.

iOS System Recovery, Detect your abnormal mode on Mac

Step 4: Select your Apple 9.7-inch iPad Pro Wi-Fi + Cellular model, name, and other details to download the firmware matching your Apple 9.7-inch iPad Pro Wi-Fi + Cellular.

iOS System Recovery, Select your device model on Mac

Step 5: Click “Repair” to star fixing your Apple 9.7-inch iPad Pro Wi-Fi + Cellular. The process will take a few minutes, and you just need to wait patiently.

iOS System Recovery, Repair to star fixing your devices on Mac

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